Enhancing Client Satisfaction through Efficient Billing Practices

Enhancing Client Satisfaction through Efficient Billing Practices

Billing inefficiencies cost law firms more than time—they can erode client trust. Untracked billable hours, delayed invoices, and slow payments frustrate clients, undermining their confidence in your firm.   But what if you could turn cumbersome processes into easy-to-manage workflows that result in happier, more satisfied clients?   Read on for strategies that will help you get there.   Common obstacles that prevent … Read More

Boosting Client Satisfaction with Efficient Billing Practices

Boosting Client Satisfaction with Efficient Billing Practices

There’s nothing like a confusing invoice or a complicated payment process to take the shine off great work. Yet for many law firms, billing frustrations are commonplace.  Consider that a 2023 Thomson Reuters survey reports that the average law firm has an 18% realization loss because of billing-related issues. Or that according to the same survey, clients are increasingly pushing … Read More

How Easy Is It for Clients to Pay You? Simplifying Law Firm Billing Processes

How Easy Is It for Clients to Pay You Simplifying Law Firm Billing Processes

Running a law firm is a complex undertaking that requires a lot more than filing briefs or showing up in court.  From managing cases to meeting with clients and keeping up with all your firm’s administrative processes, tasks and processes can slip through the cracks.  While it may not seem like the most pressing thing on your plate, don’t underestimate … Read More

For Busy Law Firms, “Do It For You” Services Are a Smart Play

For Busy Law Firms, “Do It For You” Services Are a Smart Play

In the legal profession, expertise is paramount. You’ve honed your analytical skills, mastered the art of negotiation, and built a practice that stands as a testament to your capabilities.   And yet, in an increasingly digital world, even the most prepared lawyers can find themselves grappling with additional challenges outside their area of expertise—namely, marketing and web development.  An attractive, useful, … Read More

How to Determine Your Effective Payment Processing Rate

How to Determine Your Effective Payment Processing Rate

When it comes to choosing a credit card processor, it pays to read the fine print.  Still, reading your statement isn’t always the most reliable option to know what your credit card processor is really charging. Many processors advertise a certain rate when you sign up, and then charge more than you expect in the form of hidden fees. Fortunately, … Read More

Make Year-End Closing a Breeze with These Q4 Accounting Tips

Make Year-End Closing a Breeze with These Q4 Accounting Tips

Depending on your firm’s accounting practices, the end of the year can either be a struggle or a breeze. If you don’t plan ahead, you can count on it being the former.   The key to a hassle-free year-end close for law firms lies in careful planning and proactive accounting practices. By laying the groundwork well in advance, your firm can … Read More

5 Proven Ways to Maintain Accounting Compliance in Your Law Office

5 Proven Ways to Maintain Accounting Compliance in Your Law Office

In the high-stakes world of legal practice, accounting compliance is the backbone of your firm’s credibility and financial stability. While the intricacies of law captivate your intellectual curiosity, the numbers in your accounting books hold the key to your firm’s reputation and, ultimately, its success.   Navigating IRS regulations, ABA and state bar guidelines, and state data privacy laws can feel … Read More

Why Not All Payment Processors Are Created Equal

Why Not All Payment Processors Are Created Equal

In our increasingly tech-driven world, law firms have more options than ever for how to accept and process payments. And there are important differences between the various processors out there.   While many law firms use industry-agnostic payment processing options like Stripe, Square, or PayPal, there are drawbacks to using software that’s not tailored to the unique needs of the legal … Read More

A Primer on Deciding When to Change Your Law Firm’s Accounting Software

A female law expert smiling in front of her laptop.

Is your law firm’s accounting software causing headaches, frustration, and general annoyance among its users? If so, it may mean it’s time for a change.   As your law firm evolves, so do its needs, especially when it comes to accounting and practice management support.   But how do you know when it’s the right time to upgrade your law firm accounting … Read More