One Price – All the Benefits

How does the free trial work?

During your free trial, you get unlimited use of CosmoLex with all features fully functional. Plus you get to take advantage of all training & support we offer. This allows you to process all your work through CosmoLex and see how it compares to your old way of doing things. All information you put into CosmoLex remains in your account when you decide to continue as a subscriber – so no time or effort is wasted on your part. Your trial is absolutely free – no credit card required.

How does the 90 Day Unconditional Money Back Guarantee work?

We recognize it can take few weeks for our customers to fully implement CosmoLex and start to see significant improvements in their practice. In addition to our customer support, CosmoLex is backed by the 90-day money back guarantee. If you are not satisfied with CosmoLex, you can request a full refund with no questions asked. The 90-Day Guarantee period commences from the date the Free Trial was created. To obtain a refund, send E-mail to info@cosmolex.com. We will cancel your account and process your refund within three business days. Requests for refunds under the Guarantee must be made within 90 days following the commencement of the Free Trial.

Will I ever pay a LawPay monthly fee?

CosmoPay is powered by LawPay, the most recognized & accepted credit card processing company for law firms. For new LawPay accounts opened from within your CosmoLex application, CosmoLex will cover the standard LawPay $20 monthly fee for active LawPay users. Active LawPay use is processing at least one credit card transaction in CosmoLex each month. After 6 months of activating your LawPay account, if you are still not defined as an active LawPay user, CosmoLex will give you the option to either cancel LawPay or you can opt to pay the $20 monthly fee yourself, directly to LawPay.

What if I already have a LawPay account?

Great! When setting up LawPay in CosmoLex, all you need to do is specify your current account instead of opening a new one.

Are there any hidden/additional costs?

CosmoLex charges one simple, flat subscription fee for each login account. There are no hidden fees — for anything! Unlimited training & support are included at no charge. Future updates, backups & security are also all included at no additional charge with your basic subscription.

How can I reach technical support?

CosmoLex offers unparalleled support, provided by our own in-house product specialists here in our New Jersey offices. You can reach us via:

Email: support@cosmolex.com
Phone: 866.878.6798(Live M-F 9am-6pm ET)

Can I switch from Monthly to Annual Billing or Vice Versa?

Yes, you can always switch from Monthly to Annual Billing (and save money!) whenever you want (or vice versa).

Can I cancel my subscription at any time?

Yes, of course. All CosmoLex users are provided the first 14 days of use at no charge with no credit card required. Once you’ve subscribed, you may cancel at any time, for any reason. There are no contracts tying you down. It is important that you export any required data or reports prior to cancellation, as post-cancellation, your account will be inaccessible and we will delete the data irrevocably 30-days after your cancellation. Any unused time is not eligible for a refund.