Effective Date: June 19, 2019
COSMOLEX CLOUD, LLC (“COSMOLEX”) IS WILLING TO GRANT THE SUBSCRIBER (DEFINED BELOW) RIGHTS TO ESTABLISH AN ACCOUNT AND TO USE THE SERVICES DESCRIBED ON THIS COSMOLEX SITE ONLY UPON THE CONDITION THAT YOU (THE “SUBSCRIBER”) ACCEPT ALL OF THE TERMS CONTAINED IN THIS AGREEMENT. PLEASE READ THE TERMS CAREFULLY. BY REGISTERING YOU AGREE WITH THESE TERMS AND CONDITIONS. YOU MAY ENTER INTO THIS AGREEMENT AS AN INDIVIDUAL PERSON (A “SUBSCRIBER”) OR IF YOU ARE ENTERING INTO THIS AGREEMENT ON BEHALF OF AN ORGANIZATION OR OTHER LEGAL ENTITY (A “SUBSCRIBER”), YOUR ACCEPTANCE REPRESENTS THAT YOU HAVE THE AUTHORITY TO BIND THIS ORGANIZATION OR ENTITY TO THESE TERMS. IF YOU DO NOT AGREE WITH THESE TERMS, OR IF YOU DO NOT HAVE THE AUTHORITY TO BIND YOUR ORGANIZATION OR ENTITY, THEN COSMOLEX IS UNWILLING TO GRANT YOU RIGHTS TO ESTABLISH AN ACCOUNT AND TO USE THE SERVICES PROVIDED BY THIS SITE.
- “Administrator” means an individual Subscriber or a contractor or employee of a Subscriber who has been delegated the authority to designate Authorized Users and Authorized Clients (both defined below).
- “Authorized Client” means an individual person who is an client of an Authorized User (defined below) and who has been authorized by an Authorized User to use client-facing elements of the Services for a limited time.
- “Authorized User” means an individual Subscriber or an organization or entity Subscriber including all of such organization’s or entity’s partners, members, employees, temporary employees, and independent contractors.
- “Content” means digital files and data the you upload and post to public areas of this this site, such as our public forums where you post content and collaborate with other subscribers.
- “Services” means (i) access on this website and our hosted law practice management applications, and (ii) and any updates or upgrades to our Services which may be generally released by us to all subscribers from time to time.
- “Subscriber” means the individual, organization, or entity purchaser of the subscription for the Services or an Authorized Client as indicated above.
- Parties. The parties to this legal Agreement are CosmoLex, the owner of this website business, and the Subscriber which may be referred to as “you”, “your”, and/or “yourself”. All references to “we”, “us”, “our”, “this website” or “this site” shall be construed to mean this cosmolex.com website business and CosmoLex.
- Modification of Services. We reserve the right to modify the Services from time to time; however, future modifications will not result in a diminution of the functionality or quality of the Services. Certain other new functionality may be offered in the future for an additional fee, and if you elect to purchase any of this new functionality it will be deemed to be part of the Services.
- Provision of Online Services. Subject to the terms and conditions hereof, we shall provide, and we hereby grant a non-exclusive, non-transferable license, to you to access and use the Services during the term of this Agreement only to the extent of authorized use as specified in your signup page for the Services (“Authorized Use”). This Agreement provides for your use of the Services generated by our software, but it is not otherwise an agreement for the sale or license of any software. You may use the Services only for your internal business purposes of processing, storing and maintaining your data, and not for purposes of resale. You are solely responsible for providing your Internet access and all other technology for your access to the Services, including your Internet connection.
- Restrictions on Use. You agree that your use of the Services will be in a manner consistent with this Agreement and with all applicable laws and regulations. Without limiting the generality of the foregoing, you will not: (a) abuse or misuse the Services, including gaining or attempting to gain unauthorized access to the Services, or altering or destroying information in the Services except in accordance with accepted practices; (b) allow access to the Services other than the extent of Authorized Use specified in your signup page; (c) permit any third party that is not an affiliated entity to use or access the Services; (d) process or permit to be processed the data of any third party that is not an affiliated entity; or (e) attempt to copy, archive, reverse-engineer, decompile, disassemble, create a derivative work from, or otherwise attempt to derive the source code of any part of our technology. In addition, you are not authorized to use the Services or servers for the propagation, distribution, housing, processing, storing, or otherwise handling in any way (i) email in violation of any law or regulation, including without limitation, laws or regulations regarding “Spam”, text or short messages “SMS”, software viruses, and malicious computer code, and (ii) lewd, obscene, pornographic material, or any other material which we deem to be objectionable. The designation of any such materials is entirely in our sole discretion.
- Your Access to the Services and Your Confidential Information.
- Individual Subscribers are required to register as an initial Administrator and an Authorized User.
- The initial Administrator shall register and designate himself/herself as the initial administrator. The initial Administrator shall be the overall administrator of the subscription to the Services and is authorized to appoint additional Administrators and Authorized Users. Any Administrator is authorized to manage the subscription, including the authority to appoint Authorized Users and Authorized Clients. If an Administrator deems it necessary to terminate access to the Services for any Authorized User or Authorized Client, the Administrator shall follow the designated procedures to deactivate the person’s Username (defined below).
- Administrators shall provide each Authorized User and Authorized Client with a login ID and password (“Username”) which is not transferable to any other user, including Authorized Users.
- Administrators shall manage the subscription and assume the responsibility for the appointment of, and use of the Services by, Authorized Users and Authorized Clients. Administrators are responsible for maintaining the confidentiality of Usernames and any additional information that we may provide regarding accessing your account. If any Administrator or Authorized User knowingly shares a Username with another person who is not authorized to use the Services, this Agreement is subject to termination for cause.
- Use of the Services by Authorized Users via an Application Program Interface (“API”) is authorized, subject to the following conditions:
- The terms and conditions of this Subscription Agreement shall apply to all use of the Services via an API or third party product, including without limitation all limitations of liability provided herein.
- Excessive use of the Services via an API or third party product may result in a diminution of the Services. We reserve the right in our sole discretion to suspend or terminate use of the Services via an API or third party product.
- We reserve the right to temporarily suspend access to the Service for operational and maintenance purposes. Regular suspensions may occur during the hours of midnight to 4:00 am Eastern time on Fridays or Saturdays without prior notice. We will provide email notice for other suspensions at least two business days prior to the suspension.
- We will utilize redundant storage servers to minimize the risk of interruptions of our Services. Our backup services will facilitate the restoration of your Confidential Information (defined below). We will recover your lost or corrected Confidential Information without charge.
- You agree (i) to provide certain current, complete, and accurate information regarding your Usernames and any additional login information we may provide, and (ii) to maintain and update your Usernames as required to keep such information current, complete and accurate. You warrant that your Usernames are and will continue to be accurate and current, and that you are authorized to provide your Usernames to us. You authorize us to verify your Usernames at any time. If any Username that you provide is untrue, inaccurate, not current or incomplete, we retain the right, in our sole discretion, to suspend or terminate rights to use your account. Solely to enable us to use information you supply us internally, so that we are not violating any rights you might have in that information, you grant to us a nonexclusive license to convert such information into digital format and to use it for purposes of operating the Services.
- Security. You will be solely responsible for acquiring and maintaining technology and procedures for maintaining the security of your link to the Internet. As part of the Services, we will (i) publish to our site for your review any third party audit reports regarding data security, and (ii) implement reasonable and adequate security procedures, to protect your data in our server(s) from unauthorized access using illicit means, including without limitation, administrative and technical protocols, intrusion detection, vulnerability and patch management, firewalls, virus detection and anti-virus software that is patched to a current status, authentication techniques, such as user names and passwords, or authorization formats which limit access to particular users (the “Data Security Standard”). Provided that we are in compliance with the Data Security Standard, the parties agree that we shall not, under any circumstances, be held responsible or liable for situations (i) where data or transmissions are accessed by third parties through illegal or illicit means, or (ii) where the data or transmissions are accessed through the exploitation of security gaps, weaknesses, or flaws unknown to us at the time. We will promptly report to you any unauthorized access to your information on our site promptly upon discovery by us, and we will use diligent efforts to promptly remedy any breach of security that permitted such unauthorized access. In the event notification to persons included in such information is required, you will be solely responsible for any and all such notifications at your expense.
- Confidential Information.
- Each party (“Receiving Party”) acknowledges that it may receive confidential information from other party (“Disclosing party”). In our case, we claim as “Confidential Information” the nonpublic marketing and sales and subscriber information, algorithms, logic, design, and coding methodology embodied in the Services, our website, and all software and technology we use to provide the Services. In your case, you claim as “Confidential Information” (also referred to herein as “Subscriber Confidential Information”) the non-public information you provide in your capacity as a Subscriber for use of the Services, including without limitation, information regarding your Authorized Users and Authorized Clients, your client information, Usernames, and Non-Public Personal information (defined below). Confidential Information will not include information that: (i) is known to the Receiving Party prior to receipt from the Disclosing party, whether directly or indirectly, from a source other than one having an obligation of confidentiality to the Disclosing party; (ii) becomes known (independently of disclosure by the Disclosing party) to the Receiving Party, whether directly or indirectly, from a source other than one having an obligation of confidentiality to the Disclosing party; (iii) becomes publicly known or otherwise ceases to be secret or confidential, except through a breach of this Agreement by the Receiving Party; or (iv) is independently developed by the Receiving Party.
- “Non-Public Personal Information” means any of the following information received by us from you: any identifier that permits physical or online contacting of a specific individual person, including without limitation, any one or more of (i) first and last name, (ii) home or physical address, (iii) email address, (iv) telephone number, or (v) social security number.
- CosmoLex is dedicated to protecting your Confidential Information to the fullest extent as required and permitted by law. If we are required by law enforcement authorities or the investigative process of any criminal or civil matter, or to satisfy any applicable law, regulation, legal process or enforceable governmental request (such as for example, to comply with a subpoena or court order), then to the extent permitted by law, we will provide you with prompt written notice prior to our disclosure to enable you to seek a protective or other appropriate relief. Consistent with the foregoing, we will disclose only that portion of the requested Confidential Information which is strictly compelled or otherwise required to be disclosed.
- The provisions of this Section are subject to the limitation on our liability set forth in Section 8 (Security), but only to the extent that a breach of this Section results from an unauthorized third party using illicit means to access the Services or our technology. A breach of this Section that results from access to the Services or our technology by our current or former personnel or any of our subcontractors or providers, shall not be subject to the limitation on our liability set forth in Section 8.
- Your Postings And Content.
- We will not treat Content that you post or upload to public areas as private. We have no obligation to monitor posts to this site or to exercise any editorial control over such posts; however, we reserve the right to review such posts and to remove any material that, in our judgment, is not appropriate. Posting, transmitting, promoting, using, distributing or storing Content that could subject us to any legal liability, whether in tort or otherwise, or that is in violation of any applicable law or regulation, or otherwise contrary to commonly accepted community standards, is prohibited, including without limitation information and material protected by copyright, trademark, trade secret, nondisclosure or confidentiality agreements, or other intellectual property rights, and material that is obscene, defamatory, constitutes a threat, or violates export control laws.
- You retain all rights and ownership to your Content. We make no claim of ownership to your Content; however, we do need certain rights (a license) to use your Content to enable our Services. If you upload or submit your Content, you grant to us and any of our affiliated entities a worldwide, non-exclusive, irrevocable, and perpetual right and license (i) to use, reproduce, modify, and create derivative works based on your Content, and (ii) to host, publish, distribute, publicly display, publicly perform your Content and derivative works in all methods and means of distribution and publication, now known or hereafter developed. This license granted by you is only for purposes of marketing, promoting, or improving our Services.
- Continuity Billing For Service Fees; Taxes.
- You will pay fees for Services in accordance with your signup page (“Service Fees”). You agree that at the beginning of each billing term, we will automatically charge your credit card or debit your Bank Account via ACH information, as provided by you, for the Service fees. You may change your credit card or ACH information on file at any time. Service Fees are non-refundable. You also agree to pay, at our then current rates, for all goods or services that you request from us and that are not included in the Services. Fees are exclusive of sales, use, or other transaction-based taxes, and you agree to pay all such charges either as levied by taxing authorities or invoiced by us. Subsequent to the initial term of your subscription, we may increase Service Fees to be effective for the subsequent renewal term of your subscription.
- We may offer at our discretion from time to time promotion that may include reduced fees for Services conditioned upon your membership in a particular organization (“Partner”). You agree that we are entitled to request from you or the Partner reasonable proof of your membership in the Partner organization as a prerequisite of providing you any Services at promotional rates, and to request from time to time proof of your continued membership in order to continue such promotional rates. Failure to provide proof of membership in a Partner organization upon our request will result in the imposition of regular fees for Services retroactive to the last date as to which proof of membership was provided.
- Initial Term; Renewal Terms. The initial term of this Agreement will be determined by your signup page. THE INITIAL TERM HEREOF SHALL AUTOMATICALLY RENEW FOR SUCCESSIVE TERMS UNTIL YOU CANCEL YOUR SUBSCRIPTION. EITHER OF US MAY CHOOSE NOT TO RENEW WITHOUT CAUSE OR FOR ANY REASON.
- Termination; CANCELLATION.
- We may terminate this Agreement for cause without prior notice upon any material breach of the Agreement, including without limitation any failure to pay fees as they become due or any violation of Restrictions on Use provided in Section 6 above.
- YOU MAY CANCEL YOUR SUBSCRIPTION AT ANY TIME. THERE WILL BE NO REFUNDS OF PREPAID SERVICES FEES.
- If we terminate this Agreement or do not offer renewal, we will provide you at least thirty (30) days after termination of this Agreement to retrieve any and all of your Confidential Information and data in the form and format provided by our software. If you cancel your subscription, it is your sole responsibility to retrieve your Confidential Information prior to your cancellation of the Agreement. In any event, we reserve the right to irrevocably delete all of your Confidential Information and data beginning with thirty (30) days after termination or cancellation.
- Technical Support, Training, and Consulting Services. During the term hereof, we will provide technical support in the form of responses to questions by email or telephone at no additional charge. If additional services are required for the proper use and operation of the Services or if training or consulting services are requested, we will provide such services on a time and materials (“T&M”) basis; that is, (i) you will pay us for all the time spent performing such services (including all travel time), plus materials, taxes, and reimbursable expenses; and (ii) the rates for such services shall be our then-current standard rates when such services are provided. Any monetary limit stated in an estimate for T&M services shall be an estimate only for your budgeting and our resource scheduling purposes. If the limit is exceeded, we will cooperate with you to provide continuing services on a T&M basis. We will invoice you monthly for T&M services. Charges shall be payable upon receipt of invoice. We reserve the right to require a non-refundable fee and/or cost deposit prior to commencement of services as well as a work order.
- Limited Warranty; Disclaimers. We warrant that (i) we will undertake reasonable efforts to maximize uptime for the Services, except for routine maintenance, and (ii) the Services will be free of material defects and will conform to the descriptions provided on this site (“Limited Warranty”). Your sole and exclusive remedy for breach of this Limited Warranty shall be the prompt correction of material defects and non-conforming Services at our expense.
- WE PROVIDE THE SERVICES “AS-IS” AND WITH ALL FAULTS. WE DO NOT MAKE ANY WARRANTY OF ANY KIND, EXPRESS OR IMPLIED TO YOU. WE, ON BEHALF OF OUR SUPPLIERS AND VENDORS, SPECIFICALLY DISCLAIM THE IMPLIED WARRANTIES OF TITLE, NON-INFRINGEMENT, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, SYSTEM INTEGRATION, COMPATIBILITY WITH SUBSCRIBER COMPUTER AND/OR TECHNOLOGY INFRASTRUCTURE, AND DATA ACCURACY. THERE IS NO WARRANTY OR GUARANTEE THAT THE OPERATION OF THIS SITE AND/OR SERVICES PROVIDED BY THIS SITE WILL BE UNINTERRUPTED, ERROR-FREE, OR VIRUS-FREE, OR THAT THIS SITE, WILL MEET ANY PARTICULAR CRITERIA OF PERFORMANCE, QUALITY, ACCURACY, PURPOSE, OR NEED. FURTHER, YOU ACKNOWLEDGE AND AGREE THAT THE INTERNET IS A NETWORK OF PRIVATE AND PUBLIC NETWORKS, THAT WE HAVE NO CONTROL OVER THE INTERNET, AND THAT THIS SITE IS NOT LIABLE FOR THE DISCONTINUANCE OF OPERATION OF ANY PORTION OF THE INTERNET OR POSSIBLE REGULATION OF THE INTERNET WHICH MIGHT RESTRICT OR PROHIBIT THE OPERATION OF THIS SITE AND ITS SERVICES. THIS DISCLAIMER OF WARRANTY CONSTITUTES AN ESSENTIAL PART OF THIS AGREEMENT. PARTICIPATION IN THE AFFILIATE PLATFORM IS NOT AUTHORIZED HEREUNDER EXCEPT UNDER THIS DISCLAIMER.
- Our Intellectual Property Indemnity. We will indemnify, defend and hold you harmless from and against any lawsuit, liabilities, loss, cost or expense arising out of a third-party claim made against you that any Services infringes on any U.S. intellectual property right of a third party that is known to us prior to providing the Services to you; provided, however, that we are notified in writing of such claim promptly after such claim is made upon you. We will have the right to control any defense of any claim. In no event shall you settle any such claim without our prior written approval. We will have no liability or obligation if the claim arises from (i) any alteration or modification to the Services other than by us, (ii) any combination of the Services with other programs or data not furnished by us, or (iii) any use of the Services prohibited by this Agreement or otherwise outside the scope of use for which the Services is intended. If you are enjoined from using the Services, or if we believe that the Services may become the subject of a claim of intellectual property infringement, we, at our option and expense, may: (i) procure the right for you to continue to use the Services; (ii) replace or modify the Services so as to make it non-infringing; or (iii) terminate this Agreement, in which case we will refund to you any and all subscription fees paid in advance by you for those Services not provided by us and provide, at your request and free of charge, your data in a database document format. These remedies are your sole remedies for claims of infringement.
- Subscriber’s Indemnity. Subscriber will indemnify, defend and hold us harmless from and against any lawsuit, liabilities, loss, cost or expense arising out of: (i) any breach by any Authorized User of any obligation provided in this Agreement, and (ii) any negligent act or omission by any Authorized User arising out of the use of our Services. We will notify you in writing of any such claim promptly after the claim is made upon us. you will promptly undertake at your own cost and expense the defense of any claim, suit, or undertaking with counsel reasonably acceptable to us. You will have the right to control any defense of any such claim. In no event shall you settle any such claim without our prior written approval.
- Consequential Damages Waiver. EXCEPT FOR INDEMNITY OBLIGATIONS EXPRESSLY PROVIDED HEREIN AND ANY VIOLATION OF CONFIDENTIALITY OBLIGATIONS, IN NO EVENT SHALL EITHER PARTY AND/OR ITS LICENSORS BE LIABLE TO ANYONE FOR ANY INDIRECT, PUNITIVE, SPECIAL, EXEMPLARY, INCIDENTAL, CONSEQUENTIAL OR OTHER DAMAGES OF ANY TYPE OR KIND (INCLUDING LOSS OF DATA AND/OR UNAUTHORIZED ACCESS OR ACQUISITION OF DATA, REVENUE, PROFITS, USE OR OTHER ECONOMIC ADVANTAGE) ARISING OUT OF, OR IN ANY WAY CONNECTED WITH THE SERVICES, INCLUDING WITHOUT LIMITATION THE USE OR INABILITY TO USE THE SERVICES, OR FOR ANY CONTENT OBTAINED FROM OR THROUGH THE SERVICES OR THIS SITE, ANY INTERRUPTION, INACCURACY, ERROR OR OMISSION, REGARDLESS OF CAUSE, EVEN IF THE PARTY FROM WHICH DAMAGES ARE BEING SOUGHT OR SUCH PARTY’S LICENSORS HAVE BEEN PREVIOUSLY ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
- Liability Cap. Except for our indemnity expressly provided herein and our confidentiality obligations, our aggregate liability, if any, including liability arising out of contract, negligence, strict liability in tort or warranty, or otherwise, shall not exceed the total of Service Fees paid by you for the twelve (12) months immediately preceding the claim for such liability.
- Intellectual Property Ownership. We retain sole and exclusive ownership of all intellectual property rights embodied in our Services, website, content, promotional materials, and all software and technology we use to provide the Services. You retain all sole and exclusive ownership of all intellectual property rights embodied in your promotional materials.
- Independent Contractors. The relationship of the parties is that of independent contractor, and nothing herein shall be construed to create a partnership, joint venture, franchise, employment, or agency relationship between the parties. You shall have no authority to enter into agreements of any kind on behalf of us, and you shall not have the power or authority to bind or obligate us in any manner to any third party.
- Non-Solicitation. During the term hereof and continuing through the first anniversary of the expiration or termination of this Agreement, you agree that you will not, directly or indirectly, solicit or attempt to solicit for employment any persons employed by us or contracted by us to provide Services under this Agreement.
- Notices. Any notice or communication required or permitted to be given hereunder may be delivered by hand, deposited with an overnight courier, sent by email or facsimile (provided delivery is confirmed), or U.S. Mail (registered or certified only), return receipt requested, in each case to addresses indicated herein or designated in writing by either party to the other. Such notice will be deemed to be given when received.
- Assignment. This Agreement shall inure to the benefit of, and be binding upon, any successor to all or substantially all of the business and assets of each party, whether by merger, sale of assets, or other agreements or operation of law. Except as provided above, you shall not assign this Agreement or any right or interest under this Agreement, without our prior written consent. Any attempted assignment or delegation in contravention of this Section shall be void and ineffective.
- Force Majeure. Neither party shall be liable for damages for any delay or failure of delivery arising out of causes beyond their reasonable control and without their fault or negligence, including, but not limited to, Acts of God.
- Arbitration. Except for actions to protect intellectual property rights and to enforce an arbitrator’s decision hereunder, all disputes, controversies, or claims arising out of or relating to this Agreement or a breach thereof shall be submitted to and finally resolved by arbitration under the rules of the American Arbitration Association (“AAA”) then in effect. There shall be one arbitrator, and such arbitrator shall be chosen by mutual agreement of the parties in accordance with AAA rules. The arbitration shall take place in Middlesex County, New Jersey, USA, and may be conducted by telephone or online. The arbitrator shall apply the laws of the State of New Jersey, USA to all issues in dispute. The controversy or claim shall be arbitrated on an individual basis, and shall not be consolidated in any arbitration with any claim or controversy of any other party. The findings of the arbitrator shall be final and binding on the parties, and may be entered in any court of competent jurisdiction for enforcement. Enforcements of any award or judgment shall be governed by the United Nations Convention on the Recognition and Enforcement of Foreign Arbitral Awards. Should either party file an action contrary to this provision, the other party may recover attorney’s fees and costs up to $1000.00.
- Jurisdiction and Venue; Applicable Law. The courts of Middlesex County in the State of New Jersey, USA and the nearest U.S. District Court in the State of New Jersey shall be the exclusive jurisdiction and venue for all legal proceedings that are not arbitrated under this Agreement. The laws of the State of New Jersey, USA shall apply to all issues in dispute, excluding its rules regarding conflicts of law.
- Survival. The following obligations shall survive the expiration or termination hereof: (i) any and all warranty disclaimers, limitations of liability, and indemnities, (ii) any covenant granted herein for the purpose of determining ownership of, or protecting, the intellectual property rights, including without limitation, the confidential information of either party, or any remedy for breach thereof, and (iii) the payment of taxes, duties, or any money due to either party.
- U.S. Government End-Users. We provide the Web Services, including related software and technology, for ultimate federal government end use solely in accordance with the following: Government technical data and software rights related to the Web Services include only those rights customarily provided to the public as defined in this Agreement. This customary commercial license is provided in accordance with FAR 12.211 (Technical Data) and FAR 12.212 (Software) and, for Department of Defense transactions, DFAR 252.227-7015 (Technical Data – Commercial Items) and DFAR 227.7202-3 (Rights in Commercial Computer Software or Computer Software Documentation). If a government agency has a need for rights not conveyed under these terms, it must negotiate with us to determine if there are acceptable terms for transferring such rights, and a mutually acceptable written addendum specifically conveying such rights must be included in any applicable contract or agreement. Unpublished-rights reserved under the copyright laws of the United States.
- Miscellaneous. This Agreement shall be construed under the laws of the State of New Jersey, without regard to its principles of conflicts of law. This Agreement constitutes the entire understanding of the parties with respect to the subject matter of this Agreement and merges all prior communications, understandings, and agreements. This Agreement may be modified only by a written agreement signed by the parties. The failure of either party to enforce at any time any of the provisions hereof shall not be a waiver of such provision, or any other provision, or of the right of such party thereafter to enforce any provision hereof. If any provision of this Agreement is declared invalid or unenforceable, such provision shall be deemed modified to the extent necessary and possible to render it valid and enforceable. In any event, the unenforceability or invalidity of any provision shall not affect any other provision of this Agreement, and this Agreement shall continue in full force and effect, and be construed and enforced, as if such provision had not been included, or had been modified as above provided, as the case may be. The application the United Nations Convention of Contracts for the International Sale of Goods is expressly excluded. The Agreement is written in English, and English is its controlling language. If you are located outside the U.S., then the following provisions shall apply: (i) Les parties aux presentes confirment leur volonte que cette convention de meme que tous les documents y compris tout avis qui siy rattache, soient rediges en langue anglaise (translation: “The parties confirm that this Agreement and all related documentation is and will be in the English language.”); and (ii) you are responsible for complying with any local laws in your jurisdiction which might impact your right to import, export or use this site, and you represent that you have complied with any regulations or registration procedures required by applicable law to make this agreement enforceable.
— Material Modifications Since January 1, 2014:
- Added new provisions for administration of Services by Subscribers, Subscriber’s indemnity, data backup, and posting of Content.
- Clarified and updated provisions for data security, access to Services, Services Fees, termination, Confidential Information, and Usernames.
Clarifications added March 21, 2017: Clarified CosmoLex’s protection of subscribers’ Confidential Information if disclosure is required by law.
Clarifications added June 19, 2019: Clarified subscribers also include an Authorized Client (an individual person who is a client of an Authorized User) who is using client-facing elements of the Services for a limited time as authorized by the Authorized User.
ACCEPTABLE USE POLICY (AUP)
CosmoLex’s Acceptable Use Policy (AUP) describes actions that are not permitted using the Services. Below is a list of what practices are not allowed when sending and receiving SMS messages using the Services. Please note that the following restrictions apply to the Subscriber of the CosmoLex account and to all authorized users. The following uses are not permitted and are considered a non-curable breach of the Agreement subject to immediate termination by CosmoLex.
- Using CosmoLex numbers to provide emergency services, such as 911-types of communication - Inbound and outbound communications between emergency service providers and end users are explicitly not permitted on CosmoLex numbers. SMS notifications may be used to provide information during an emergency, but should not be used as a replacement for or a means to contacting actual emergency services. It is acceptable to use the Services to send notifications that do not directly impact life safety. For example, early warning alerts, safety advisories, event cancellations, etc. are allowed.
- Sending unsolicited messages - You shall only send SMS messages to recipients who have opted in to your service and are expecting communication from you. CosmoLex actively monitors for this kind of activity and we have the exclusive right to block the phone number or suspend your account if we receive complaints from your subscribers.
- Sending mass marketing or bulk messaging using CosmoLex long code phone numbers - Mobile carriers do not allow marketing SMS messages, whether solicited or not, to be sent on regular 10-digit numbers. Marketing messages may only be sent using SMS codes (special 5 or 6-digit numbers). If you’re interested in a dedicated US SMS code, then please contact our sales or support team. Mass marketing restrictions vary from country to country. CosmoLex does not support mass marketing on US or international phone numbers.
- Sending harassing or abusive messages - Sending threats, unwanted messages and “SMS-bombing” – sending many messages to a single number without the recipient’s permission – are not allowed on the Services. You are responsible for ensuring that the users of your application do not send harassing or abusive messages.
- Engaging in fraud, phishing or sending of sensitive data - CosmoLex takes fraud and abuse very seriously. Sending messages with fraudulent information or phishing to request confidential information from subscribers is not allowed. You are also advised not to exchange financial information or any other sensitive personal information over SMS.
- Misrepresenting your identity (no spoofing) - Spoofing the sender ID or otherwise attempting to mislead message recipients as to who is sending the SMS message is prohibited.
- Sending messages with pornographic or objectionable images is strictly prohibited.
USAGE BASED SERVICES
The following terms apply to the extent Subscriber obtains the corresponding services contemplated below.
- Additional charges apply for usage of tracking lines for local calls at $0.03/minute, toll-free calls for $0.05/minute, per SMS text message for $0.03 each, and per MMS multimedia message for $0.04 each.
- Additional call tracking #’s are available for $3.00/month for local numbers, and $5.00/month for toll-free #’s.
- Task routing usage is $0.05 per route for each task routed through the task routing system.
- Phone support and coaching is up to 2 hours per month after go-live is complete. Additional training and non-software development related implementation assistance and support is available at our professional services rates.
- E-Sign usage via API integration with Groupdocs Signature and HelloSign are priced at $1.00/signature request. Groupdocs and HelloSign are third Parties subject to change at any time.
- All prices are for hosting the Services at our US-based cloud provider unless otherwise specified.
- Each CosmoLex user license includes a maximum of 2500 emails sent per month from the Services. The price per email beyond the plan limit is: $0.02 / per email beyond the monthly limit per user license.
- These prices are for licensing CosmoLex software only and do not include licenses for third party software such as Appointlet, Adobe, DocuSign, live chat providers, phone system/call center software, integrations to outside vendors or third parties not named.
- Additional professional services are available for customization, implementation, integration with other software solutions, and any other needs that may arise for additional fees.
- All usage prices are valid for the U.S. and Canada only. Please inquire about rates in other locations.
- All accounts will require a minimum voice/SMS text prepaid refill of $50 to activate voice/SMS text usage and to cover any use. This will not be refilled until the amount is depleted.
- Maximum individual file size is 32MB per file, but can be higher depending on the file type. Please inquire with questions.
- All usage-based charges are subject to change at any time without notice.
- CosmoLex’s web services API may be used with a maximum of 1,000 API calls per user license per month.
- PHONE NUMBERS (CALL TRACKING PHONE NUMBERS/SMS TEXT PHONE NUMBERS). Phone numbers provisioned by CosmoLex shall remain the property of CosmoLex or its providers until and unless legally transferred to Subscriber. Such transfer requires (i) completion of a transfer form, (ii) payment of the transfer fee then in effect, and (iii) payment of all outstanding invoices through the transfer request date plus an extra month of base fees. Phone numbers that belong to the Subscriber may be forwarded to phone numbers rented from CosmoLex at no additional charge other than usage.