Top Client Communication Strategies for Lawyers

Top Client Communication Strategies for Lawyers

Have you ever wondered how your firm could really stand out to clients? Sure, clients want a lawyer who will easily win their case—hopefully, without a high price tag—but results and cost aren’t the only things that matter to clients.   According to ResearchGate, the main factors influencing client retention are the quality of service, satisfaction, trust, and commitment. While … Read More

3 Payment Methods Law Firm Clients Are Looking For

3 Payment Methods Law Firm Clients Are Looking For

A positive client experience isn’t just about strong client relationships. It’s about making legal processes easier and more manageable for the people you serve, from client intake all the way through to closing out their legal matters.   One way law firms can improve the client experience is by offering flexible, inclusive payment methods.  When it comes to payment methods, many … Read More

Why Client Relationships Matter for Law Firms

Law Firm Client Relationships

Here’s an under-appreciated truth: the business success of your firm hinges on using skills you didn’t learn in law school. Developing and maintaining positive relationships with clients is critical to the sustainability of law firms. How to do it? Greet your clients warmly, get to know their hobbies, learn the names of their family members, and they’ll know the client … Read More