Whether it’s medical records ordering, financial services, graphic design, or something else entirely, law firms often need to enlist outside help to keep the office running smoothly. Or at least, that’s what happens when the vendor is reliable. When they’re not, it can feel more like you’re being run into the ground. But lawyers don’t have time for someone to … Read More
CosmoLex 2021: Fresh Features Recap
While 2021 offered its fair share of twists and turns, the team at CosmoLex was hard at work, making improvements, streamlining features, and beefing up security to enhance the CosmoLex experience for the law firms our technology supports. Check it out—here are some major features we improved or enhanced in 2021. CosmoLexPay made its debut Accepting credit cards makes it … Read More
Top 10 Things Law Firms Can Take Away from 2021
Although nothing compares to 2020, 2021 still managed to deliver its fair share of challenges—from staying focused while working remotely to adjusting to industry changes or finding a work-life balance. But in the spirit of making lemonade and implementing solutions to the challenges we do have some control over, we’ve compiled a list of top ten takeaways. 1. Change can … Read More
How an Amazing Client Experience Translates to Loyalty
When lawyers think about a client’s experience with their firm, they often think about direct interactions with clients. But the truth is that these interactions more accurately reflect the lawyer’s experience than their clients’. Many components make up the client’s experience—from the first forms they fill out to how long it takes for someone to respond to their phone call … Read More
Using Your Network: How to Earn More Referrals
For many law firms, a key contingent of their new clients come to them through referrals. In fact, referrals can be a particularly helpful source of new clients because they have already been partially vetted as a potential fit for your firm by previous clients or other lawyers. Yet earning more referrals can be a challenge, particularly as the business … Read More
Giving Thanks: What Lawyers Are Thankful For
As the days get shorter and colder and the year winds to a close, we find ourselves reflecting on what’s unfolded in the past twelve months—and preparing for the holidays ahead. In the midst of it all, we also find time to give thanks. While we may be grateful for time with family, new relationships, a meal with friends, or … Read More