Tech Tip #244: Don’t Let Communication Breakdowns Stand in the Way of Getting Paid


It’s absolutely critical to your firm’s financial health that invoices get paid. To avoid payment issues, stay in constant communication with your clients. This includes setting expectations, keeping clients in the loop (consider a client portal to maintain regular contact) and creating a clear contact person for the case. Organize all communication by matter to keep track of every piece of contact. Learn more about how to avoid communication breakdowns with your clients and prevent disputes.


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