When law firms think of communication, the first thing that generally comes to mind is how they communicate with clients. Client communication is extremely important. It plays into getting necessary information from clients, ensuring smooth payment processing, and building a strong trusting client-attorney relationship.
With that being said attorney to client communication isn’t the only communication your firm should be concerned about. How your firm communicates internally can have a major impact on the success of your firm. Ineffective or inefficient communication inside your firm can lead to a number of problems including; missed deadlines, important information not getting to the right person, important information getting to the wrong person, and in extreme cases, it could even lead to ethics violations.
With so much on the line, what should a successful law firm do about their internal communication? At CosmoLex we believe that if a firm wants to ensure that they get the most out of their internal communication they should have an actual digital communication system in place.
What Should A Modern Digital Communication System Do For Your Law Firm?
You might think you have a digital communication system in place for your firm because you use email and text messages, but outside of the right system, these technologies could actually contribute to the problem. Just think about all of those text messages and emails. They’re everywhere! If you have multiple members of your firm working on the same matter, tracking down the right information could become extremely difficult.
What your firm needs is a communication system that can corral all of these disparate communications and log them with the legal matter they are associated with. This makes information easily manageable and accessible to the appropriate members of your firm.
CosmoLex has developed such a system, that will ensure your firm communicates effectively both internally and externally. Your firm can see the benefits for yourselves by signing up for a 30 day free trial of our practice management system.
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