We had been using old software. Needed something more recent and intuitive to streamline our process. The deciding factor in us choosing CosmoLex was the extremely thorough customer support program y’all have set up. We loved that there was a huge database of information online, as well as the option to ALWAYS speak with a representative, any time of any day. With our prior billing software, it was expensive and inconvenient to try to reach anyone on the support staff. It was always a hassle to get support from our old company, and CosmoLex has been a breath of fresh air with your patient and attentive support staff.