Legal CRM (client relationship management) software is a valuable tool for growing your practice. Law firms of all sizes—especially small and medium-sized firms—can use these tools to move clients through the intake process more quickly, improve client communication (and, by extension, client satisfaction), and better invest their marketing spend. But there are an abundance of CRM options, with an almost … Read More
5 Ways To Optimize Your Law Firm Website and Boost Marketing Organically
Whether you’re a large or small law firm, marketing tasks can easily fall to the bottom of the to-do list. With so many active cases requiring your attention, it can feel impossible to devote your time to non-billable tasks without an immediate impact on your revenue. But marketing tasks are a primary way firms source new leads and convert them … Read More
Top Client Communication Strategies for Lawyers
Have you ever wondered how your firm could really stand out to clients? Sure, clients want a lawyer who will easily win their case—hopefully, without a high price tag—but results and cost aren’t the only things that matter to clients. According to ResearchGate, the main factors influencing client retention are the quality of service, satisfaction, trust, and commitment. While … Read More
Client Communication Tips for Lawyers
Good communication is so valuable, yet it’s sometimes easy to miss just how much it matters. But whether it’s with your family or your staff, clear communication helps keep relationships strong—and the same holds true for your clients. Below, we break down a few tips for stronger client communications. Reply within a day We all understand that prompt replies are … Read More
Should You Be Texting Your Legal Clients?
As digital technologies continue to evolve, methods of communication that were once considered casual and non-professional have become more mainstream—and part of everyday life. While many lawyers considered texting with clients to seem too informal in the past, it’s now an increasingly accepted form of communication at law firms. So, why should you text? And what are the risks and … Read More