How Can Law Firms Increase Client Retention?

CosmoLex Team

Once your firm does the work of developing a lead into a client, it’s generally in the firm’s best interest to retain the client if possible. While there’s no one-size-fits-all cure, offering a positive client experience (including strong communication and active engagement) certainly helps. Responsiveness No one likes feeling ignored, especially when they’re paying a lot of money for a … Read More