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10 Tips for Providing a Better Client Experience
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5 Tips for Providing a Better Client Experience (12:00)
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How Can Lawyers and Paralegals Keep Each Other Up to Date on Cases?
Thanks to advances in digital technology, remote and on-the-go collaboration is more streamlined than ever before—enough so that staff and clients expect team collaboration to progress smoothly, in the office or from home. But how should lawyers and paralegals keep each other up to date on cases? Note sharing can be a very effective way of keeping your team up … Read More
What Questions Should I Ask Before Entering a Law Firm Partnership?
Law firm mergers and partnerships seem to be increasing across many different practice areas, but not all mergers are successful. Before you enter into a partnership with another firm, there are a few questions you should ask them—and yourself. Goals First, it’s important to make sure your goals align. If you and another firm or solo are talking about joining … Read More
How Can Our Law Firm Better Keep Our Clients Informed?
Lawyers understand that clients generally want to stay informed and up-to-date over the course of a matter. And so it’s easy to set good intentions to respond promptly or even proactively communicate updates and other developments to clients. But in reality, the difference between what we intend to do and what we actually do over the course of a busy … Read More
Someone Wants to Acquire My Law Firm—What Should I Ask For?
Law firm mergers and acquisitions have been on the rise in the last decade.[1] But knowing what you want—and what you should ask for—is still a complex process. Considerations Before you enter too far into the process of selling your law firm, it’s important to consider what your goals are in choosing to sell. Are you nearing retirement and looking … Read More
What Should Our Law Firm Client Intake Process Look Like?
Client intake is a necessary process—and one that can take up a lot of time. But it doesn’t have to. Automation and a good practice management system can streamline the client intake process—leaving you with more time to provide a better service. First steps More and more clients are looking for legal services online, which gives you the opportunity to … Read More
How can our law firm automate document creation?
Every law firm has to find the balance between doing the tasks needed to run a law firm and having time to do the work that makes the law firm’s existence possible. As technology has developed, one of the ways in which law firms are addressing this issue is through saving time with routine tasks like document creation. After all, … Read More
How are law firms using AI?
Artificial intelligence (AI) is a process where computers help with the completion of tasks not simply by physically doing them but by using algorithms to mimic human decision-making. While AI makes for terrifyingly good fodder in sci-fi movies, it does have a practical upshot in the real world: helping humans complete repetitive, time-consuming tasks more quickly. For lawyers, AI can … Read More