To bill clients for the work you complete, you have to track your time. It’s not just so you can send out correct invoices. (Although that is critical!) Without a record of what tasks were done on each case—and how long each task took—it would be impossible to accurately bill clients. Time tracking tools help your firm increase profitability. They … Read More
4 Tips for Great Client Service
There’s no question that delivering great results for clients draws more business to your firm. But results aren’t the only factor that influences client behavior. Providing excellent client service helps your firm build client loyalty, win more referrals, and improve your reputation—all of which have a direct impact on profits. The best way to improve your client service is by … Read More
How To Avoid the Most Common Law Firm Compliance Mistakes
Because law firms regularly deal with individuals’ finances and personal information, they are subject to strict and complex legal compliance standards. While these standards are designed to protect clients, they can often create anxiety and stress for the attorneys. That’s because compliance violations can result in fines, suspensions, or even disbarment. But the key to avoiding compliance violations—and their costly … Read More
3 Payment Methods Law Firm Clients Are Looking For
A positive client experience isn’t just about strong client relationships. It’s about making legal processes easier and more manageable for the people you serve, from client intake all the way through to closing out their legal matters. One way law firms can improve the client experience is by offering flexible, inclusive payment methods. When it comes to payment methods, many … Read More
Making the Most of Your Law Firm’s CRM: Turning Tech Into Profit
A great lawyer is more than just an eagle-eyed document reviewer or a litigious shark in the courtroom. What really sets a law firm apart is its ability to maintain communication with clients. Communication builds trust between clients and their attorneys, which can yield referrals, repeat business, and positive reviews, all of which boost revenue. But what attorney has time … Read More
Hybrid Work Tips for Attorneys
The last several years have seen a mass shift in attitudes towards working arrangements. Whereas remote work used to be an anomaly in the legal industry, it’s now commonplace to find attorneys logging in from their home offices to check on client matters. That doesn’t mean that legal offices aren’t still part of the picture, though. Hybrid work has become … Read More
Marketing Automation 101 for Law Firms
More than 25% of firms make the mistake of letting quality clients slip through the cracks every single day. That’s because thousands of firms fail to track leads—potential clients who click on law firm websites, call offices requesting information, or otherwise interact with legal practices online or in person. Tracking leads is a critical step for firms to generate new … Read More
Four Major File Sharing Pitfalls for Lawyers: Compliance Risks To Watch For
Law firms, even small and mid-sized firms, are not immune to the risks of rising cyberattacks. At least 25% of law firms have experienced a data breach—and even more concerningly, another 20% don’t know whether they’ve been breached or not. Attorneys have a legal and ethical obligation to safeguard client data and protect client confidentiality. If they don’t, they could … Read More
Networking outside of the box: ways for lawyers to bring in business
If you’re like many attorneys, you don’t want to use your limited free time—or worse, potentially billable hours—attending networking events. But while the idea might be stressful, attorney networking is a valuable tool for establishing your firm’s reputation and building relationships that can bring in new business. In the best-case scenario, networking with other attorneys will help you meet lawyers … Read More
A Lawyer’s Guide to Taking a Summer Vacation
According to a recent study by Bloomberg Law, lawyers experience burnout in their jobs 52% of the time, reporting symptoms including exhaustion, disrupted sleep, depression, issues with personal relationships, and drug and alcohol abuse. That’s a serious problem for law firms, as burned-out employees are more likely to report lower levels of job satisfaction and to look for new employment … Read More