In recent blog posts, we have taken a look at cloud technology for law firms. We started out identifying the different ways firms are utilizing cloud technology, took a look at the benefits of the cloud for law firms, then took a look at some of the challenges firms face in the cloud, and finally- this post will take a look at securing your firm’s operations in the cloud.
3 Essential Areas of Concern For Cloud Security
When your law firm is looking to secure their operations in the cloud, it’s important to focus on these three distinct areas of concern:
- Software/Platform Provider Design
- Software/Platform Provider Procedures
- Firm Best Practices
SaaS Legal Software/Platform Design
Right from the very start of your firm’s search for a provider of SaaS legal solutions, you need to have security in mind. The way the vendor has designed the software can have major security implications. If the software wasn’t designed with security as a top priority, start looking for another vendor. When your vendor doesn’t consider the security of your’s and your clients’ data it creates potential for not only the commingling of your clients’ data but also, all of your firm’s data being shared with other client firms who use the same software. Your firm should also consider what types of encryption methods are being used and if the provider has made an acceptable investment in their data servers and system infrastructure.
SaaS Legal Software/Platform Procedures
One of the advantages that comes with using legal solutions in the cloud, or SaaS solutions for your firm, is that it is more than just a product, the vendor is also providing a service to your firm. That means that your legal software providers procedures can weigh heavily on your firm’s security as well. Here is a list of best practices your firm should make sure are carried out by your provider of legal software in the cloud:
- Daily data backups should be performed
- Rigorous internal security audits should be performed regularly
- Standard procedures must be in place to easily respond to subpoenas, court orders, and other third party requests
- Timely notifications are sent in the event of a security breach
Clientside Best Practices
You may be looking to move your firm into the cloud to take some of the legwork of managing servers and technology off of your plate, but there are still steps your firm should take to ensure it is as secure as possible in the cloud too. Here is a list of things your firm can do:
- Educate members of your firm at all levels of potential security risks.
- Define different levels of access and user roles for all members of your firm.
- Implement an Audit Log Review process, so in the event of a security breach, your firm can see what activities led up to it.
- Utilize two-factor authentication to prevent passwords and usernames from being stolen or hacked.
- Implement strict corporate policies dealing with how company devices are used, to prevent activity that could make your firm susceptible to a cyber attack.
Secure Legal Solutions in the Cloud
CosmoLex is proud to put security first in our offering SaaS Legal Solutions. We have incorporated it into our design and our procedures. See for yourself, with a free, no-obligation trial.