Have you ever wondered how your firm could really stand out to clients? Sure, clients want a lawyer who will easily win their case—hopefully, without a high price tag—but results and cost aren’t the only things that matter to clients. According to ResearchGate, the main factors influencing client retention are the quality of service, satisfaction, trust, and commitment. While … Read More
6 Ways to Use Email Automation in Your Law Firm Marketing
Generating leads with an effective marketing strategy is great, but your efforts shouldn’t end there. You also need to track those leads. After all, anyone who visits your website, engages with your social media, submits a contact form, or otherwise interacts with your law firm could be a potential client, but unless you know who they are and where they’re … Read More
How Lawyers Can Plan for Success in 2023
After a few years of extraordinarily high demand for legal services, demand is beginning to wane, according to Reuters. If you’re like most law firms, though, you want your client base—and your revenue—to increase year by year. How do you ensure your firm stays profitable when the market isn’t in your favor? The answer: proactive strategic planning. Proactive planning can … Read More
CosmoLex Debuts CRM Software for the Legal Industry
MONMOUTH JUNCTION, N.J.–(BUSINESS WIRE)–CosmoLex, a leading practice management software provider for the legal industry, today announced its new CosmoLex CRM, legal-specific client relationship management tools built for modern law firms. The addition of the CRM tools to CosmoLex’s already robust suite of solutions for law firms creates a powerful all-in-one application designed to help lawyers both manage and scale their … Read More
QuickBooks vs. CosmoLex: Which One’s Better?
With over 82,000 businesses using QuickBooks to do their accounting, it’s safe to say QuickBooks is a popular product. You may already use it at your law firm. But “popular” does not always mean something is the right fit. In fact, popular generic software can pose a problem for law firms because they create compliance concerns, among other issues. Legal … Read More
Six Essential Features in Your Legal CRM (and How to Use Them)
Growing your law firm doesn’t happen overnight. You need legal talent, time, a plan, a carefully defined clientele, and the right tools to support your goals. One tool that should be in your law firm tool kit is legal client relationship management (CRM) software. While your legal practice management software keeps the daily work of a law firm moving, a … Read More
Time Tracking in Law Firms: Analyzing and Adjusting for Profitability
To bill clients for the work you complete, you have to track your time. It’s not just so you can send out correct invoices. (Although that is critical!) Without a record of what tasks were done on each case—and how long each task took—it would be impossible to accurately bill clients. Time tracking tools help your firm increase profitability. They … Read More
4 Tips for Great Client Service
There’s no question that delivering great results for clients draws more business to your firm. But results aren’t the only factor that influences client behavior. Providing excellent client service helps your firm build client loyalty, win more referrals, and improve your reputation—all of which have a direct impact on profits. The best way to improve your client service is by … Read More
How To Avoid the Most Common Law Firm Compliance Mistakes
Because law firms regularly deal with individuals’ finances and personal information, they are subject to strict and complex legal compliance standards. While these standards are designed to protect clients, they can often create anxiety and stress for the attorneys. That’s because compliance violations can result in fines, suspensions, or even disbarment. But the key to avoiding compliance violations—and their costly … Read More
3 Payment Methods Law Firm Clients Are Looking For
A positive client experience isn’t just about strong client relationships. It’s about making legal processes easier and more manageable for the people you serve, from client intake all the way through to closing out their legal matters. One way law firms can improve the client experience is by offering flexible, inclusive payment methods. When it comes to payment methods, many … Read More