One of the most important aspects of any tech company is actually not the tech at all–it’s the service and training the company provides its users. Without it, users are left to navigate the complexities of a SaaS product on their own and more than likely not getting the most out of the tool.
This is why people like David Seltzer, Senior Training Specialist at CosmoLex, play an integral role in the company. David helps our users learn the ins and outs of our practice management solution, leading training classes for the basic and advanced users alike.
CosmoLex Spotlight: David Seltzer
What is your role at CosmoLex? Senior Training Specialist.
What is your favorite part of your job? My favorite part of my job is assisting our new customers with setting up their system and training them on how to use the program. I also like to host a daily training class for all of our clients (old and new) in various parts of the software.
What makes CosmoLex a unique place to work? I think the open door policy and camaraderie between all the different departments is a really unique aspect of our company and it helps create a positive work environment.
What do you like to do in your free time? I enjoy going to parks, hiking, and the pool with my wife and daughter. I also like to spend time with my childhood friends.
Describe one interesting fact about yourself. The friends I made in pre-school and kindergarten are still the closest friends I have and I still spend a lot of time with them.
What did you want to be when you were a little kid? I wanted to be a ninja.